Industry Resources
We've curated some great guides and research documents that you might find useful. Please contact us to help customise solutions for your property. If there's anything you would like to know/see here, please let us know.
Online Distribution 101
Human ResourcesWe have a whole suite of HR templates ready to customise for your operation.
Cost CalculatorsNeed a cost calculator for another department? Just ask - we have the lot!
Energy Solutions
Sustainable Tourism Online
Sustainable Tourism Online (STO) is a comprehensive online information resource delivering substantial research, data and tools within three main sustainability themes – Destinations and Communities, Business Operations, and Parks & Culture.
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Digital Marketing A-ZEverything you wanted to know about Digital Marketing but were too afraid to ask. Explanations, examples and How To's that will blow your mind!
The Impact of Social Media on
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| Cornell Hospitality Report: The Impact of Social Media on Lodgings |
| From VFM Leornado: A Playbook for amplifying your hotels story on social media.pdf |
| Social Media Reputation Management Checklist |
| How to use Instagram for your Restaurants |
| The ultimate guide to visual storytelling on socialmedia |
| How to use Pinterest for your Restaurant |
| Guidelines for Staff on Social Media Usage |
| Sample Responses to online negative feedback |
Social Media Sizing Infographic
An infographic showing the size, resolution and limits for images and videos across a load of social media platforms.
| Sizing Infographic |
Search, OTAs, and
Online Booking:
An Expanded Analysis of the Billboard Effect from Cornell University
| Expanded Billboard.pdf |
UNWTO
The World Tourism Organization (UNWTO) is the United Nations agency responsible for the promotion of responsible, sustainable and universally accessible tourism.
Hotel Energy Solutions
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